Appvisio Hosting believes in helping its customers as far as possible and has therefore a liberal cancellation policy. Under this policy:
Customers must click on an “Accept” or “Agree” for return and cancellation button before submitting their payment information. Then, once the order has been submitted, policy can be sent to customers with the order confirmation email or attached to the invoice.
- Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the order is a domain name registration or the order have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- No cancellations are entertained for those products that the Appvisio Hosting marketing team has obtained on special occasions like Pongal, Diwali & Holi etc. or special price. These are limited occasion offers and therefore cancellations are not possible.
- In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product (email – email@example.com). The Customer Service Team after looking into your complaint will take an appropriate decision.
- As these are digital products so no warranty on the products.
When you buy our products/services, your purchase is covered by our 30-day money-back guarantee (NOT FOR DOMAIN registration(s)). If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. We develop and sell software that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our products with this special guarantee. To request a refund, simply contact us with your purchase details within ninety (30) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you are requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. You can contact us by sending an email to firstname.lastname@example.org or submitting a request in our website. Refunds are not being provided for services delivered in full such as Domain name registration, Installation service s and provided knowledge base hosting service. Refunds are being processed within 21 days period.
Appvisio follow the below PCI AOC standard for their payment processing.
We DO NOT store any of the CARD or Financial data in our database.